1. Introduction

Welcome to ValueMate! By accessing or using our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use the service.

 

ValueMate is an AI-powered SaaS platform designed to streamline and automate recruitment interviews. These Terms & Conditions govern your use of our platform, tools, and services.

 

2. Definitions

"Service" refers to the ValueMate platform, tools, and all associated features.

"User" refers to the individual or entity accessing the Service.

"Content" refers to all information, data, text, or other materials uploaded or created through the Service.

"Subscription" refers to the paid plans offered for access to the Service.

 

3. User Responsibilities

Account Security: Users are responsible for maintaining the confidentiality of their account credentials. You agree to notify ValueMate immediately of any unauthorized use of your account.

Compliance: Users must comply with all applicable laws and regulations when using the Service.

Prohibited Use: Users may not use the Service to upload harmful, unlawful, or infringing content, or interfere with the platform's functionality.

 

4. Subscription & Payment

Billing: Subscriptions are billed on a recurring basis (monthly or annually) as specified during registration. All payments are non-refundable unless otherwise stated in this agreement.

Auto-renewal: Your subscription will renew automatically unless canceled at least 5 business days prior to the next billing cycle.

Payment Failure: Failure to process payment may result in suspension or termination of your access to the Service.

Price Changes: ValueMate reserves the right to modify subscription fees with 30 days notice to users.

 

5. Data Privacy & Security

User Data: Users retain ownership of all data uploaded to the platform. ValueMate acts as a processor of this data under applicable data protection laws.

Confidentiality: ValueMate will implement commercially reasonable measures to protect user data from unauthorized access, disclosure, or misuse.

Data Usage: ValueMate may use anonymized and aggregated data for analytics, research, and service improvement purposes. No personally identifiable information will be shared without consent.

Third-party Integrations: ValueMate is not responsible for data breaches or misuse arising from third-party integrations chosen by the user.

 

6. Intellectual Property

Platform Ownership: ValueMate retains all intellectual property rights to the platform, including software, branding, and documentation. Users are granted a non-exclusive, non-transferable license to use the Service under these terms.

Prohibited Use: Users may not reverse-engineer, copy, distribute, or create derivative works from the platform without explicit permission.

User Content: By using the Service, you grant ValueMate a worldwide, royalty-free license to use, host, and process your content solely for providing the Service.

 

7. Service Availability

Uptime: ValueMate aims to provide 99.9% uptime but cannot guarantee uninterrupted service. Downtime for maintenance or unexpected issues will be minimized.

Limitation: ValueMate is not responsible for delays, interruptions, or data loss caused by third-party hosting providers or force majeure events.

 

8. Disclaimer of Warranties

As-Is Service: The Service is provided "as-is" without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

AI Limitations: ValueMate does not guarantee the accuracy or reliability of AI-driven recommendations or insights. Users should validate all outputs independently.

 

9. Limitation of Liability

ValueMate shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Service.

In no event shall ValueMate's total liability exceed the fees paid by the user in the preceding 12 months.

 

10. Termination

ValueMate may terminate or suspend access to the Service for violations of these Terms or failure to pay subscription fees.

Upon termination, users must cease all use of the Service, and HR Pal may delete associated data after 30 days.

 

11. Indemnification

Users agree to indemnify and hold harmless ValueMate, its affiliates, and employees from claims, damages, or liabilities arising from their use of the Service.

 

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of France. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of France.

 

13. Changes to Terms

ValueMate reserves the right to modify these Terms & Conditions at any time. Users will be notified of significant changes via email or on the platform. Continued use of the Service constitutes acceptance of the updated terms.

 

14. Contact Us

For questions or concerns about these Terms & Conditions, please contact us on the dedicated page.

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